You can use your Facebook Doctor to help troubleshoot Facebook issues. You'll see a button on the consultant dashboard titled Facebook Doctor.

Click here to: 

  • Check if the Sonlet servers were able to successfully contact your Facebook account
  • Make sure all of your permissions are in order
  • Use the Facebook login/logout button to correct any permissions issues
  • Quickly connect to our Knowledge Base
  • View recent error messages with quick links for troubleshooting and correction