You can use your Facebook Doctor to help troubleshoot Facebook issues. You'll see a button on the consultant dashboard titled Facebook Doctor.
Click here to:
- Check if the Sonlet servers were able to successfully contact your Facebook account
- Make sure all of your permissions are in order
- Use the Facebook login/logout button to correct any permissions issues
- Quickly connect to our Knowledge Base
- View recent error messages with quick links for troubleshooting and correction
Tutorial Video: https://www.useloom.com/share/6198c26200914201842e8dc19b81bde0