Refresh Sold Comments

How do I Refresh Sold Comments?
To refresh your Sold comments, go to your Listings page.  Click the Sold Comments tab.  This will take you to a page where you can click the blue button to ...
Tue, 13 Mar, 2018 at 2:52 PM
Sold Comments Report
The report is generated after you have refreshed your sold comments.  It gives you an overview of the number of comments in each of the groups where you hav...
Wed, 10 Oct, 2018 at 11:27 PM
Will Items with Sold Comments be Automatically Moved to Sales?
No. Once the system has pulled your Sold comments, you will need to go to that item on your Listings page, under the Manual tab, and mark it as "Sold O...
Mon, 15 Jan, 2018 at 12:00 PM
How do I Remove Old Comments?
The old comments on your items become tied to the item ID for each item.  You will need to remove the item completely from Sonlet to delete these old commen...
Mon, 15 Jan, 2018 at 12:01 PM
How Long Does Refreshing Comments Take?
Sold comments being pulled and refreshed can take some time, depending on the Facebook Rate Limiting Usage. Check the System Status to get an idea of the tr...
Fri, 30 Dec, 2016 at 4:48 PM