Account Questions
There is currently no waitlist to sign up for Sonlet.com. Please go to Sonlet.com and sign up for an account there. We are happy to have you aboard!
Fri, 14 Sep, 2018 at 10:39 PM
To sign up with an Sonlet account, simply go to Sonlet.com, and sign up for an account. Click Sign Up in the upper right corner of the Sonlet screen. ...
Fri, 14 Sep, 2018 at 10:47 PM
Be sure you are using your Sonlet username, not email address, with the correct capitalization. Remember that the username and password are both case sensi...
Fri, 6 Apr, 2018 at 11:34 PM
We are so glad you have decided to be one of our consultants! If you have a new Sonlet account, you can switch your account to a Consultant account by clic...
Fri, 14 Sep, 2018 at 10:51 PM
If you would like to reactivate your account, please email our Support Team at support@sonlet.com with your Sonlet username, and we would be happy to take c...
Fri, 6 Apr, 2018 at 11:37 PM
These can both be done by going to your account Settings. To get to your Settings, click the little down arrow next to your username in the top right corner...
Wed, 10 Oct, 2018 at 10:59 PM
If your username is incorrect, or you would like to change it for any reason, please send us an email at support@sonlet.com with your current username and t...
Fri, 6 Apr, 2018 at 11:41 PM
A customer does not need an account to claim items through Sonlet. They may shop as a guest. However, if they would like to keep a history of their orders,...
Mon, 15 Jan, 2018 at 11:18 AM
Every month, our payment processor, BrainTree, automatically bills the credit card that you have on file for your monthly subscription to Sonlet.com. If fo...
Fri, 6 Apr, 2018 at 11:42 PM
If you would like to cancel your account, first, we are sorry to see you go! We value each of our consultants. Please be aware your cancellation will be ef...
Wed, 10 Oct, 2018 at 11:02 PM