Account Questions
You may get an error message that your Facebook profile is already connected to another account. Sometimes old accounts (Customer and Consultant) are forgot...
Wed, 10 Oct, 2018 at 11:04 PM
You can opt to receive when a customer has claimed an item, or clicked Done Shopping. You can opt to receive these notifications in your account Settings. ...
Wed, 10 Oct, 2018 at 11:07 PM
If you are a customer, but your account is not prompting you to pick a Plan, you may have inadvertently selected a Consultant account. Please send us a tick...
Wed, 10 Oct, 2018 at 11:48 PM
If you are getting a message that says there is no password set up on your account, this means that you signed in through Facebook and do not have a passwor...
Fri, 16 Nov, 2018 at 7:11 PM
Sometimes there is a concern with anonymous users abusing claiming in Parties or leaving inappropriate or abusive notes and messages when claiming. You can ...
Fri, 30 Aug, 2019 at 11:22 PM
With a Sonlet supported company, we make it easy to find and add inventory items to your account made by that particular company. However, Sonlet can be us...
Fri, 30 Aug, 2019 at 11:25 PM