Troubleshooting

Report Sonlet as "not spam" to Facebook
From time to time, Facebook blocks links for "violation of community standards" even when that's not actually the case.  If this happens to y...
Wed, 28 Mar, 2018 at 3:43 PM
Simple Facebook connection refresh (logout/login)
Some kinds of Facebook connection issues can be resolved by simply logging out and logging back in to Facebook through Sonlet. Head on over to your Inve...
Mon, 16 Apr, 2018 at 9:13 PM
Nuclear Option for two accounts (or more)
Running the nuclear option is a bit trickier when multiple accounts are suspected to be interfering with the connection Sonlet needs to post. These instruct...
Wed, 10 Oct, 2018 at 11:45 PM
Sonlet doesn't show any albums from my Facebook group
Problem: there are no albums showing in the drop down menu to select for Facebook posting in SmartPost, the Inventory page, or Manual Listings. When you ar...
Wed, 5 Sep, 2018 at 8:47 PM