Troubleshooting

Nuclear Option (Video)
Background If you are having trouble getting your photos to post or getting your groups to list, you may need to check your Facebook permissions.  Th...
Wed, 6 Mar, 2019 at 8:59 PM
Invalid Facebook permissions
You might see this issue if you didn't grant all necessary permissions to Sonlet when you first authorized the app.  There is also a known issue where ...
Mon, 7 May, 2018 at 8:56 PM
"To Be Created" Albums, How do I Get Rid of Them?
At this time, the only way to get rid of albums that are To Be Created is to allow them to post to Facebook. The easiest way to do this is to choose a time ...
Wed, 26 Sep, 2018 at 10:40 PM
Facebook password change
If you have changed your Facebook password recently, you may have trouble posting your photos and will receive an error that says: 'post' error: [...
Mon, 15 Jan, 2018 at 12:11 PM
Where can I check for errors?
The first place you will want to check for errors is your Facebook Doctor page, located on your Home screen.  This will give you the status of your permi...
Wed, 10 Oct, 2018 at 11:39 PM
Why is there a delay?
First, Facebook sets a posting quota of 200 items per hour per user.  Now, because not everyone spends the same amount of time on Facebook, it aggregates it...
Mon, 15 Jan, 2018 at 12:13 PM
My items began to post, then paused?
You may notice, if you are posting a large number of items during a peak posting time, your items will begin to post, then after approximately 200 pictures,...
Mon, 15 Jan, 2018 at 12:13 PM
Should I create multiple Sonlet accounts to help out with Facebook posting?
You may have heard people suggesting that you should create multiple Sonlet accounts in order to get around restrictions with the number of items you can po...
Mon, 15 Jan, 2018 at 12:14 PM
Should I create multiple Facebook accounts to help out with Facebook posting?
You may have heard people suggesting that you should create multiple Facebook accounts to deal with Facebook posting issues.  This is actually good advice a...
Mon, 15 Jan, 2018 at 12:15 PM
Why have my queued posts been cancelled?
I'm sorry you are receiving the "going too fast" error!  This is actually a Facebook error that is getting kicked back to you.  Facebook has ...
Mon, 15 Jan, 2018 at 12:16 PM