Facebook Posting Questions

Item Removed from One Group when Sold in Another Group it is Posted in?
If an item is posted to more than one place, (multiple Facebook albums, multiple Sonlet Parties, Sonlet Parties and Facebook albums), when an item is claime...
Thu, 27 Sep, 2018 at 11:37 PM
Removing Photos from Only One Group. (Video)
If you would like to delete your items from one group, but leave them up in another, go to your Listings page. Select and highlight the items you would ...
Sat, 31 Aug, 2019 at 12:14 AM
How can I Tell Which Group an Item was Claimed From?
The Facebook group which your item was claimed from will be and written in bold on your Sales page under the item picture. 
Sat, 31 Aug, 2019 at 12:14 AM
Can I Edit a Customer's Information (Name, Address, etc)?
Yes! Go to your Sales page. Find your item. Click the Edit Order Info button under your sales information.  Click here. This will take you to the page...
Sun, 23 Sep, 2018 at 6:30 PM
How to Cancel a Sale
As a consultant, if you would like to cancel a claim, go to your Sales page. Click the Menu button in the upper right corner of the item picture. Click C...
Sat, 31 Aug, 2019 at 12:15 AM
Can Customers Pass on Items in Sonlet?
If the customer has not yet clicked Done Shopping, they can remove the claimed items from the order. On the Done Shopping page, you will see a Remove butto...
Sat, 31 Aug, 2019 at 12:17 AM
Can a Customer Request Next on an Item?
Yes!  After an item has been claimed through the claim link, next to the Claimed! button will appear a Next button.   Customers can click Next on the ite...
Thu, 27 Sep, 2018 at 11:52 PM
How Do I End a Facebook Sale?
To remove your items from Facebook, you need to go into Listings. Select the items you would like removed, scroll to the bottom of the page and select eithe...
Sat, 31 Aug, 2019 at 12:19 AM
What is the Posting Limit?
Sonlet has a posting limit of 750 items/hour. With SmartPost, if you are posting more than than amount, Sonlet will space them out for you to fit the requir...
Mon, 15 Jan, 2018 at 11:53 AM
What is the Facebook Quota and the "!" Notification.
Facebook is very vague and opaqe on their rules for how they weigh different types of requests. We do know from our experience that some requests use up mor...
Mon, 15 Jan, 2018 at 11:54 AM